10.1-inch card-inserting Pad

Topmart offer individuals who buy their products on Topmart website (www.store.topmart.club)  (each, a “Product”) the following limited warranty (“Limited Warranty”).

What does the Warranty Cover? 

Topmart warrants only to the original purchaser of the Product on Topmart (“you”) that the Product shall be free from defects in materials and workmanship under normal use for the  Warranty Period defined below, as documented by a valid proof of purchase—e.g. receipt or invoice.

How long does the coverage last? 

This Limited Warranty lasts for 7 days or one (1) year, depends on the service you purchased, starting on the date that you purchase the Product (the “Warranty Period”).

What will Topmart do? 

If a defect in the Product arises and a valid claim is received by Topmart within the Warranty  Period, Topmart will, at its option and to the extent permitted by law, either (1) repair the Product at no charge, using new or refurbished replacement parts, or (2) exchange the Product with a  new or refurbished product that is the same or similar to the Product you purchased. Topmart provides no assurance, representation or warranty that any replacement product will be identical  to, or will offer the same functionalities as, the Product you purchase from Topmart.  Technological advances and Product availability may result in your receiving a replacement with  a lower selling price than the original Product. In all cases, comparability of the replacement product with the original Product will be determined by Topmart in its reasonable discretion. If  Topmart determines it is not reasonable to repair or replace the defective Product, Topmart may refund to you the purchase price you paid for the Product. In the event of a Product defect, to the extent permitted by law, these are your sole and exclusive remedies. This Limited  Warranty is valid only for purchases made by you within Hong Kong. Replacement or repaired products will only be shipped by Topmart to addresses within Hong Kong, and refunds will only  be credited to your original method of payment. Any replacement product will be warranted for  the remainder of the original Warranty Period.

How do you obtain warranty service? 

To obtain warranty service of Topmart under this Limited Warranty, you must contact Topmart at team@topmart.club to assist you.

Topmart will ask you questions to determine your eligibility under this Limited Warranty. Based  on the initial inquiry, Topmart will provide, where applicable, a Return Materials Authorization  (“RMA”) and instructions for returning the defective Product and a pre-paid return label being specified that it will not imply that the warranty is applicable. Please note that you are required to return the defective Product in either its original packaging or packaging providing an equal  degree of protection, together with proof of purchase, to the address specified by Topmart. By  sending the Product, you hereby acknowledge that ownership of the Product is transferred to Topmart upon Topmart’s receipt of the defective Product. If the claim is justified based on this  Limited Warranty, Topmart will pay the cost of shipping the replacement or repaired Product to you. Any Product returned to Topmart without a valid warranty claim or without an RMA may be rejected, returned at your cost (subject to prepayment) capped to 5% of the price of the Product,  or kept for 60 days for your pick-up and then disposed of in Topmart’s sole discretion with no further liability or obligation to you.

What are the exclusions and limitations to this Limited Warranty? 

This 7 days or one (1) year Warranty Period does not apply to ACCESSORIES.

The Limited Warranty does not apply to, and the term “Product” shall not include, (a) any  consumable parts of the Product (e.g. batteries), or (b) software, even if packaged or sold with  the Product or embedded in the Product (e.g. firmware and/or system software) (“Seller Software”). Please refer to the applicable licensing agreement, if any, that covers such Seller  Software for details of your rights with respect to its use.

This Limited Warranty does not apply to any: (a) damage to the Product caused by use with non Topmart products; (b) damage to the Product caused by accident, abuse, misuse, spillage of food or liquid or other external causes, including but not limited to fire or an act of God (such as a  flood); (c) damage to the Product caused by operating the Product outside the permitted or  intended uses described by Topmart; (d) damage to the Product caused by failure to follow  instructions relating to the Product’s use, or use of improper voltage or power supply; (e) damage  to the Product caused by service performed by anyone who is not a representative of Topmart;  (f) cosmetic damage to the Product, including but not limited to scratches or dents; or (g) defects or parts requiring replacement due to ordinary wear and tear, corrosion, rust or stains, scratches,  dents on the casing or paintwork of the Product.

For the avoidance of doubt, recovery and reinstallation of software programs and user data are  not covered under this Limited Warranty. It is your responsibility to backup any data, software, or  other materials you may have stored or preserved on the Product. It is likely that such data,  software, or other materials will be lost or reformatted during the performance of any warranty  service, and Topmart will not be responsible for any such damage or loss.

Topmart does not warrant that the operations of the Product will be uninterrupted or error-free. No  Topmart employee is authorized to make any modification, extension, or addition to this Limited  Warranty. If any term of this Limited Warranty is held to be illegal or unenforceable, the legality or  enforceability of the remaining terms shall not be affected or impaired.

Implied warranties and conditions 

IMPLIED WARRANTIES AND CONDITIONS. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES AND CONDITIONS (INCLUDING  WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A  PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS  LIMITED WARRANTY.

LIMITATION OF DAMAGES. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, TOPMART SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR  CONSEQUENTIAL DAMAGES, OR ANY LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF AN EXPRESS OR IMPLIED WARRANTY OR  CONDITION, OR UNDER ANY OTHER LEGAL THEORY, EVEN IF TOPMART HAS BEEN  ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE FORM  OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL OR EQUITABLE THEORY. Some jurisdictions do not allow the exclusion or limitation of  special, indirect, incidental or consequential damages, so the above limitation or exclusion may  not apply to you.

GOVERNING LAW. This Limited Warranty shall be governed by the laws of Hong Kong Special  Administrative Region, without giving effect to any conflict of laws principles that may require the  application of the law of another jurisdiction. This warranty gives you specific legal rights, and  you may also have other rights, which vary from region to region.